Pip & the Sunstone – Support

We answer every message. E-mail help@screenbiz.in, WhatsApp +91 7009538013, or read the answers below.

Frequently asked questions

How do I play?

The two arrow buttons on the left move Pip. On the right, JUMP jumps (hold it to jump higher) and RUN sprints while you hold it. Slide your thumb from RUN onto JUMP to keep sprinting while you jump. Stomp beetles, frogs and bats by landing on them; spiky hedgehogs hurt to stomp, so bump the block under them instead. Hit the glowing rune blocks from below for gems and power-ups.

ActionKeyboardGame controller
MoveArrow keys or A / DD-pad or left stick
JumpZ, Space, K or UpA
RunX, J or ShiftB or X
PauseP, Esc or EnterStart

On the title screen, RUN: ALWAYS makes Pip sprint all the time, so you only need the arrows and JUMP.

What do the power-ups do?

The acorn helmet lets Pip take one extra hit and smash wooden crates from below. With the helmet on, the next power-up is a feather: press JUMP again in mid-air for a double jump, and hold JUMP while falling to glide. Each hit takes away one power. Every 100 gems, and every golden acorn, gives an extra life.

How do checkpoints and lives work?

Each stage has a lantern that lights up as you pass it. If you lose a life after that, you start again from the lantern. You start with 5 lives; when they run out, the game returns to the map with a fresh set of lives, and every stage you have unlocked stays unlocked.

How do I beat the Mole King?

Stomp him three times. After each hit he burrows and pops up somewhere else, gets faster and starts throwing rocks – keep moving and jump onto him while he walks or lands from a jump.

Will I keep my progress on a new phone?

Your unlocked stages, best scores and settings are stored on your device. They move to a new phone through Android's backup and restore (Settings → Google → Backup). They are lost if you uninstall the game or clear its storage without a backup.

Music and sound effects

Both can be switched on and off on the title screen and in the pause menu.

Which devices are supported?

Android 8.0 (Oreo) and newer, on phones and tablets. The game plays in landscape.

Pip & the Sunstone – your data and how to delete it

Pip & the Sunstone is published by Screenbiz. The game has no accounts, no ads, no analytics and no server of ours, and it does not use the internet, so we hold no data about you at all.

What is stored, and for how long

DataWhere it is storedKept for
Unlocked and cleared stages, high score, best score per stage, whether you finished the game, and your settingsOn your device only (and your Android backup, if switched on). Never sent to us.Until you delete it

How to delete it

Go to Android Settings → Apps → Pip & the Sunstone → Storage → Clear storage, or uninstall the game. Everything is gone immediately. Questions? E-mail help@screenbiz.in.

Report a problem

Please include your device model, Android version and what happened. E-mail support

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