Ant Smasher – Support

We answer every message. E-mail help@screenbiz.in, WhatsApp +91 7009538013, or read the answers below.

Frequently asked questions

The game shows ads. Can I turn them off?

Yes – tap Remove ads on the home screen or in Settings. It is a one-time purchase through Google Play and also gives you free continues. Restore it on any device with the same Google account via Settings → Restore purchases.

I paid but ads are still showing.

Open Settings → Restore purchases while online. If Google Play shows the payment as pending (some card or cash payments take a while), ads switch off automatically once the payment completes. Still stuck? E-mail us the order number from your Google Play receipt.

Why did the game ask for an age?

Ant Smasher is designed for children and families. The age screen (or Google Play's age signal, where available) lets the game show age-appropriate ads only. Only the age group is stored, never the age. To answer it again, clear the app's storage in Android settings.

The ladybug cost me a life!

She's a friend – let her walk by. Only ants should be smashed.

Can I play without internet?

Yes. Internet is only needed for ads and purchases.

What are Zen missions and stickers?

Zen Mode has no lives and no timer. It now gives little missions - "Smash 3 red ants", "Let a ladybug reach the picnic", "Make a ×4 combo" - and every finished mission earns a sticker for the player's sticker book (the sparkle button on the home screen). There are 24 stickers to collect, then bonus missions keep going. Every smash plays a musical note, and combos play a little tune. Stickers are earned by playing only - they are never sold.

How do the leaderboards work?

Tap the trophy on the home screen. This device ranks everyone who plays on the same phone or tablet - pick who is playing with the Player button (names come from a fixed list, so nobody types a real name). Friends and World use Google Play Games and compare scores with your Play Games friends and players everywhere, for Classic and Time Attack. For children, online leaderboards stay off until a grown-up turns them on in Settings.

Can I get a notification when a world record is beaten?

Yes. For players aged 13 or older with online leaderboards they are on by default (on Android 13 and newer after you allow notifications - the game asks when it starts). Switch them off any time in Settings → World record alerts. You get at most one alert per mode every 90 minutes and none between 21:00 and 08:00 (India time) - never adverts or reminders to play. Switch it off at any time in the same place or in Android settings. Children are never offered these alerts.

Why is my score not on the World board?

Google Play Games keeps scores of private profiles off public boards. The World tab shows a Make it public button that explains the steps and opens the Play Store. To appear: Play Store app → your profile picture → Settings → General → Play Games profile → Privacy & Settings → Public, then play another round. Your Friends board works either way.

How do I follow another player?

Teens and adults can tap a name on the Friends or World board to open that player's Google Play Games profile and use Google's Follow button. Children cannot open other players' profiles.

What are the flags next to names?

Adults show their country's flag next to their name by default. It comes from the phone's SIM card (or its region setting if there is no SIM), never from GPS, and switching off Settings → Show my country flag removes it. Teens and children never share a country.

Can I get a reminder to play?

Adults get a daily challenge reminder (on by default, switch it off in Settings): one notification in the evening on days you have not played yet, made on your phone with no data sent anywhere, and it stops by itself after two weeks without playing. Teens and children never get reminders.

Sound, vibration, language

All three are in Settings (the gear button on the home screen).

Which devices are supported?

Android 7.0 (Nougat) and newer – phones, tablets, foldables and Chromebooks (keyboard: Space/P/Esc pauses the game).

Ant Smasher – your data and how to delete it

Ant Smasher is published by Screenbiz. The game has no accounts and no server of ours, so there is no profile about you on our side. This section lists exactly what is stored, where, how long it is kept, and the steps to have it removed.

What is stored, and for how long

DataWhere it is storedKept forDeleted by
Best scores, players on this device and their scores, Zen missions and stickers, sound and vibration settings, language, age group, whether "Remove ads" is ownedOn your device only – never sent to usUntil you delete itStep 1
Online leaderboards (only if turned on): Play Games nickname and avatar, Classic and Time Attack scores, friends list if you allowed it (Google Play Games)GoogleUntil you delete themYour Play Games profile settings or Google Account, or step 3
World record alerts (only if you switched them on, 13+): a messaging registration for the "world records" topic (Firebase Cloud Messaging)GoogleUntil you switch the alerts offSettings → World record alerts off, or step 1
The current world record of each mode: holder's Play Games nickname, player ID and scoreOur server (Google Cloud Firestore)Until the record is beatenOverwritten automatically; step 3 for anything else
Country flag (adults, unless switched off): Play Games player ID and two-letter country codeOur server (Google Cloud Firestore)Until you switch the flag offSettings → Show my country flag off, or step 3
"Remove ads" purchase recordYour Google Play account (Google Play Billing)Per Google Play's policies; a refund removes the entitlementGoogle Play → Payments & subscriptions
Advertising ID, ad impressions and clicks, approximate location derived from your IP address (Google AdMob)GooglePer Google's advertising policiesStep 2, or step 3 for a formal request
Crash reports (Firebase Crashlytics)GoogleUp to 90 daysAutomatically, or step 3
App-usage events such as game start and game over (Google Analytics for Firebase)GoogleThe project's analytics retention setting (default: 2 months of event-level data)Automatically, or step 3

We never collect your name, e-mail address, phone number, contacts, photos, files, microphone or camera data, or your precise location, and there is nothing to sign in to.

Steps to request deletion

  1. Delete everything the game stored on your device. Android Settings → Apps → Ant Smasher → Storage → Clear storage, or simply uninstall the game. Scores, settings and the stored age group are gone immediately.
  2. Reset or delete the advertising identifier used for ads. Android Settings → Google → Ads → Reset advertising ID (or Delete advertising ID), where you can also opt out of ad personalisation.
  3. Ask us to delete anything else. E-mail help@screenbiz.in with the subject "Ant Smasher data deletion request" and tell us your device model and roughly when you played. We pass the request to Google for the advertising, analytics and crash data listed above and confirm to you in writing. We reply within 30 days, usually within two working days. We keep only the e-mail exchange itself, and only for as long as we need it to show that the request was handled.

Prefer WhatsApp? Message +91 7009538013 with the same request.

Report a problem

Please include: your device model, Android version, the game version (Settings → About) and what happened. E-mail support

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