Ant Smasher – Support

We answer every message. E-mail help@screenbiz.in, WhatsApp +91 9357724500, or read the answers below.

Frequently asked questions

The game shows ads. Can I turn them off?

Yes – tap Remove ads on the home screen or in Settings. It is a one-time purchase through Google Play and also gives you free continues. Restore it on any device with the same Google account via Settings → Restore purchases.

I paid but ads are still showing.

Open Settings → Restore purchases while online. If Google Play shows the payment as pending (some card or cash payments take a while), ads switch off automatically once the payment completes. Still stuck? E-mail us the order number from your Google Play receipt.

Why did the game ask for an age?

Ant Smasher is designed for children and families. The age screen (or Google Play's age signal, where available) lets the game show age-appropriate ads only. Only the age group is stored, never the age. To answer it again, clear the app's storage in Android settings.

The ladybug cost me a life!

She's a friend – let her walk by. Only ants should be smashed.

Can I play without internet?

Yes. Internet is only needed for ads and purchases.

Sound, vibration, language

All three are in Settings (the gear button on the home screen).

Which devices are supported?

Android 7.0 (Nougat) and newer – phones, tablets, foldables and Chromebooks (keyboard: Space/P/Esc pauses the game).

Ant Smasher – your data and how to delete it

Ant Smasher is published by Screenbiz. The game has no accounts and no server of ours, so there is no profile about you on our side. This section lists exactly what is stored, where, how long it is kept, and the steps to have it removed.

What is stored, and for how long

DataWhere it is storedKept forDeleted by
Best scores, sound and vibration settings, language, age group, whether "Remove ads" is ownedOn your device only – never sent to usUntil you delete itStep 1
"Remove ads" purchase recordYour Google Play account (Google Play Billing)Per Google Play's policies; a refund removes the entitlementGoogle Play → Payments & subscriptions
Advertising ID, ad impressions and clicks, approximate location derived from your IP address (Google AdMob)GooglePer Google's advertising policiesStep 2, or step 3 for a formal request
Crash reports (Firebase Crashlytics)GoogleUp to 90 daysAutomatically, or step 3
App-usage events such as game start and game over (Google Analytics for Firebase)GoogleThe project's analytics retention setting (default: 2 months of event-level data)Automatically, or step 3

We never collect your name, e-mail address, phone number, contacts, photos, files, microphone or camera data, or your precise location, and there is nothing to sign in to.

Steps to request deletion

  1. Delete everything the game stored on your device. Android Settings → Apps → Ant Smasher → Storage → Clear storage, or simply uninstall the game. Scores, settings and the stored age group are gone immediately.
  2. Reset or delete the advertising identifier used for ads. Android Settings → Google → Ads → Reset advertising ID (or Delete advertising ID), where you can also opt out of ad personalisation.
  3. Ask us to delete anything else. E-mail help@screenbiz.in with the subject "Ant Smasher data deletion request" and tell us your device model and roughly when you played. We pass the request to Google for the advertising, analytics and crash data listed above and confirm to you in writing. We reply within 30 days, usually within two working days. We keep only the e-mail exchange itself, and only for as long as we need it to show that the request was handled.

Prefer WhatsApp? Message +91 9357724500 with the same request.

Report a problem

Please include: your device model, Android version, the game version (Settings → About) and what happened. E-mail support

Policies

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